Data Retention Schedule

This page describes how long ITAD Tools retains each category of data, and the legal basis under which it is stored. When data reaches the end of its retention period, it is permanently deleted through our automated cleanup processes. For full details on how we collect and use your data, see our Privacy Policy.

Data Type	Retention Period	Basis
Account Information Name, email, hashed password	Until account deletion	Contract
Login History IP addresses, timestamps, user agents	90 days	Legitimate interest
Page Analytics Page views, scroll depth, click actions	90 days (Umami auto-purge)	Consent
Performance Metrics Request timing, endpoint usage	90 days	Legitimate interest
Bug Reports User-submitted issue reports	Until resolved + 90 days	Legitimate interest
Certificate Records Data destruction certificates, wipe results	Indefinite (compliance)	Legal obligation
Health Check Results Drive and battery diagnostics	1 year	Contract
Email Processing Logs Inbound email processing records	30 days	Legitimate interest
Backup Configurations User-defined backup schedules and settings	Until deleted by user	Contract
Resale Assessments Device valuations and market data	Until account deletion	Contract

Automated Data Lifecycle

Our platform runs automated cleanup processes on a regular schedule to enforce these retention periods. Data that has exceeded its retention period is permanently and irrecoverably deleted. There is no manual intervention required.

Your Rights

You can request early deletion of your data at any time. Account holders can delete their account and all associated data through the self-service option at /auth/delete-account, or by emailing admin@itadtools.com. For more information about your rights, see our Privacy Policy.