Privacy Policy
Last updated: January 23, 2026
1. Introduction
ITAD Tools ("we," "our," or "us") operates the itadtools.com website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and password (stored in hashed form).
Usage Data
We automatically collect information about how you interact with our platform, including:
- Tools accessed and frequency of use
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent
Uploaded Content
When you use our tools, you may upload files such as Excel spreadsheets containing inventory data, model numbers, or part numbers. This data is processed to provide tool functionality and is not shared with third parties.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform and tools
- Improve and personalize your experience
- Process your requests and tool operations
- Send administrative information (account updates, security alerts)
- Monitor usage patterns to improve our services
- Protect against unauthorized access and abuse
4. Third-Party Services
Our platform integrates with the following third-party services to provide tool functionality:
- Manufacturer APIs (Dell, HP, Lenovo) - Device model numbers may be sent to retrieve specifications
- eBay - Product queries are sent to retrieve pricing data
- Grok AI (xAI) - Text prompts are sent for content generation and specification extraction
- Meta/Instagram Graph API - Used for our social media content publishing
We do not sell your personal information to any third party.
5. Data Storage and Security
Your data is stored on secured servers. We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for all data in transit
- Hashed password storage
- Access controls and authentication requirements
- Regular security monitoring
6. Data Retention
We retain your account information for as long as your account is active. Usage logs are retained for analytics purposes. Uploaded files are processed in real-time and are not permanently stored beyond the session unless required for tool functionality (such as saved inventory records).
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
To exercise any of these rights, please contact us at the email address below.
8. Cookies
We use session cookies to maintain your login state and preferences. These are essential cookies required for the platform to function. We do not use third-party advertising or tracking cookies.
9. Children's Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or a notice on our platform. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
ITAD Tools
Email: admin@itadtools.com
Website: itadtools.com