Bulk lookup runs Dell Service Tag, HP serial or product number, and Lenovo serial number searches from an uploaded Excel file instead of one at a time: upload a column of identifiers and download a formatted spreadsheet with a row of results for each one. This walks through running a batch on any of the three tools, reading what comes back, and how many uploads your account includes before the paid plan.
Before you start
Sign in, then open the Dell Lookup, HP Lookup, or Lenovo Lookup tool and switch to its Batch Excel Upload section — each of the three runs its batch the same way, covered here as one workflow.
Every account includes 3 bulk lookups, shared across the Dell, HP, Lenovo, eBay Lookup, and Device Spec tools — one uploaded file counts as one bulk lookup no matter how many rows it holds, and a single, one-at-a-time search on any of these tools is never counted against it. Beyond those 3, a $20/month subscription unlocks unlimited bulk uploads across all five tools, with Dell capped separately at 5,000 Dell lookups a month.
Running a batch lookup step by step
- Sign in and open the Dell Lookup, HP Lookup, or Lenovo Lookup tool.
- Switch to its Batch Excel Upload section and choose a .xlsx file.
- Pick the column that holds the service tags or serial numbers and click "Start Lookup."
- Wait for the job to finish — progress shows live, and you can cancel mid-run.
- Download the results: a formatted spreadsheet with that tool's result columns and a Status column, one row per identifier you uploaded. HP and Lenovo append those columns to your original file; Dell instead builds a fresh spreadsheet, so only the Service Tag and result columns carry over — any other columns in your original Dell file don't.
Reading the results
Each batch downloads as a formatted Excel file, one row per identifier you uploaded. HP and Lenovo append these columns to your uploaded file; Dell instead builds a fresh spreadsheet containing only these columns, so any other columns in your original Dell file aren't carried over:
- Dell (fresh file, not appended) — Service Tag, Product Name, Product Line, and Status.
- HP — Model, Device Type, Product Number, and Status.
- Lenovo — Model, Device Type, Machine Type, Processor, RAM, Storage, Warranty Status, Warranty End, and Status.
Status flags whether that row's lookup succeeded, so an invalid or empty row is called out rather than silently dropped. A blank field elsewhere in a row means that tool didn't return a value for it — not that the device has none.
Making the call
Route each row by what its columns actually contain, not by which file you happened to upload it in: Product Line and Device Type are what point a unit toward a laptop, desktop, or server workflow, and on the Lenovo file, Warranty Status and Warranty End are usually the field worth checking before a resale or retirement call.
A blank Product Line on the Dell file isn't an error — some devices, a monitor being the common case, don't carry a recognizable line name in the product name Dell returns.
When something looks wrong
- The upload won't start. The one-at-a-time slot is tied to your network connection, not your account — anyone else on the same office network or VPN shares it, while signing in from a different network gets its own slot. Each tool also caps at two batch jobs running together across all its users — if none is free, it tells you roughly how many minutes until one opens up.
- The upload is rejected before it runs. Files are capped at 2,000 data rows and 16MB, in .xlsx format — split a longer list into more than one batch.
- Some rows come back blank or flagged. An invalid or empty identifier is flagged in its row rather than silently dropped — check it against the original label before assuming the tool made a mistake.
- You've used your 3 included bulk lookups. That's the account-wide allowance across all five bulk tools combined, not a per-tool one — upgrading unlocks unlimited bulk uploads for $20/month (Dell is capped separately at 5,000 Dell lookups a month). Single, one-at-a-time lookups aren't part of that allowance either way; they run against each tool's own separate daily lookup limit instead.
Frequently asked questions
How many bulk lookups do I get before I need to subscribe?
3, shared across the Dell, HP, Lenovo, eBay Lookup, and Device Spec tools combined — one uploaded file counts as one bulk lookup regardless of how many rows it holds. A $20/month subscription then unlocks unlimited bulk uploads across all five tools, with Dell capped separately at 5,000 Dell lookups a month.
Does a single, one-at-a-time lookup use up one of my bulk lookups?
No. Only a file upload counts against the bulk allowance; searching one serial number or service tag at a time on any of these tools never counts against it.
How many rows can one uploaded file hold?
Up to 2,000 data rows per file on the Dell, HP, and Lenovo batch uploads, and 16MB per upload overall. Split a longer list and run it as more than one batch.
What columns does each vendor's batch add to my spreadsheet?
HP appends Model, Device Type, Product Number, and Status to your uploaded file. Lenovo appends Model, Device Type, Machine Type, Processor, RAM, Storage, Warranty Status, Warranty End, and Status — the most of the three, since Lenovo alone returns warranty data in a batch. Dell doesn't append at all: it builds a fresh spreadsheet with just Service Tag, Product Name, Product Line, and Status, so any other columns in your original Dell file aren't carried over.
Can I run more than one batch upload at the same time?
The one-at-a-time slot is tied to your network connection, not your account — anyone else on the same office network or VPN shares it, while signing in from a different network gets its own slot. Each tool also caps at two batch jobs running together across all its users — if none is free, it tells you roughly how many minutes until one opens up.
Try it
Upload an Excel file of Dell Service Tags, HP serial or product numbers, or Lenovo serial numbers and download a formatted spreadsheet of results — 3 bulk lookups are included on any account.