Certificate Verification confirms a data-wipe certificate is genuine and lets you view what it recorded — host and drive details, the wipe method used, and a SHA-256 hash — before you download it as a PDF. This walks through verifying a certificate and what it costs to keep a copy.
Before you start
Sign in and open Certificate Verification from the tool sidebar. Every part of this page requires an account — there is no way to look up a certificate without signing in first.
Have the verification code shown when the wipe finished, and the device's serial number, ready before you start — both are required, and the serial number has to match the one recorded against that certificate.
Verifying a certificate step by step
- Sign in and open Certificate Verification.
- If your organisation already has certificates linked — through a Boot Tools API key — check the table at the top of the page first; those need no code.
- Otherwise, enter the Verification Code from the wipe completion screen and the Device Serial Number, then click "Verify."
- Review the verified certificate: host name, MAC address, drive model and serial, wipe method, standard, passes, start/end time, and its SHA-256 verification hash.
- Click "Purchase & Download" to buy the PDF for $1.25, or, with a Pro+ organisation subscription and a certificate linked to your org, click "Download Certificate PDF" at no cost.
Reading a verified certificate
Once a certificate verifies, the page shows:
- Device information — host name, MAC address, drive model, and drive serial.
- Sanitization details — wipe method, standard, pass count, and start/end time.
- Verification hash — a SHA-256 hash of the wipe record, for independent verification.
- Download section — a Purchase & Download button ($1.25), or, for a Pro+ subscriber whose organisation the certificate is linked to, a Download Certificate PDF button that carries no charge instead.
Viewing vs. downloading
Verifying and viewing a certificate on-screen never costs anything — the paid step is turning it into a PDF you keep. That's a one-time $1.25 per certificate, billed through Stripe when you click "Purchase & Download," and once it's paid for, you can re-download it any time from My Certificates.
A Pro or higher organisation subscription changes that, but only for certificates already linked to your organisation — which happens automatically when a device is wiped using boot media built with your organisation's API key, not by anything you do on this page. An unlinked certificate still needs the $1.25 purchase, even on a Pro+ account: the fee is only waived for your organisation's own linked certificates.
When something looks wrong
- "Certificate not found. Please check your verification code." Neither the verification code nor the certificate number you entered matched any record — double-check for typos before assuming the certificate doesn't exist.
- "Serial number does not match." The code was right, but the serial number didn't match what's on record for that certificate — confirm you're reading the serial off the same device the wipe ran on.
- I'm a Pro+ subscriber, saw the download fee waived, but got "This certificate is not linked to your organization." A Pro+ subscription only waives the fee for certificates already linked to your organisation. If you verified a certificate by typing in its code rather than finding it in your organisation's linked list, it may not be one of them — purchase it instead, or confirm with whoever manages your Boot Tools API key that the device was wiped using it.
- My organisation's list at the top only shows some certificates. It's capped at the 10 most recently linked. An older one is still there — open "View All" to see the rest.
Frequently asked questions
Do I need to sign in to verify a certificate?
Yes — Certificate Verification sits behind sign-in at /certificates/verify. There is no way to look up or view a certificate without an ITAD Tools account.
What do I need to enter to verify a certificate?
Two things, both required: the verification code shown when the wipe finished (the same box also accepts the certificate number itself), and the device's serial number. The certificate only displays once the serial number you enter matches the one recorded against it.
Does verifying a certificate cost anything?
Looking up and viewing a certificate's details costs nothing. Downloading it as a PDF is the paid step — $1.25 per certificate — unless your account carries a Pro or higher organisation subscription, in which case certificates linked to your organisation download at no cost.
My organisation's certificates are already listed at the top of the page — do I still need a code for those?
No. Certificates your organisation has linked, most recently linked first, show up automatically above the verification form and can be viewed or purchased directly from that list without typing anything in.
What happens if the certificate isn't found or the serial number doesn't match?
You'll see a plain message instead of certificate details: certificate not found if the code or certificate number doesn't match any record, or a serial-number mismatch if the code is right but the serial you entered doesn't match the one on file. Either way, nothing is shown until both are correct.
Try it
Verify a data wipe certificate with its code and device serial number, and download the PDF for your records.