Resale Readiness combines drive health, battery status, market value, and cosmetic condition into a single score, then recommends what to do next with the device: Resell, Harvest Parts, or Recycle. This walks through creating an assessment and reading what it recommends.
Before you start
Sign in and open Resale Readiness from the tool sidebar. A personal account is enough to create and calculate assessments — no organisation is required.
Belonging to an organisation adds two things: assessments you create become visible to the rest of your organisation as well as to you, and if your organisation has a completed health check waiting, the dashboard offers a Quick Import link that pre-fills the Drive and Battery Health Scores from that check's own data instead of you setting them by hand.
Scoring a device step by step
- Sign in and open Resale Readiness.
- Click "Create Assessment" — or, if your organisation has a completed health check waiting, click its Quick Import link instead to start from that check's real data.
- Fill in Device Information (type, manufacturer, model, and specs), Health Scores (Drive Health Score and, for a laptop, Battery Health Score), and Cosmetic Condition further down the same form, then click "Create Assessment."
- Optionally, on the assessment page, click "Lookup" under Market Data — it currently comes back "not available" rather than a price, so don't count on it to fill in Market Value for you.
- Click "Calculate Score" to generate the score and recommendation.
- Read the overall score, the Resell / Harvest Parts / Recycle recommendation, and the reasons underneath it explaining how each component contributed.
Reading the results
Once you calculate a score, the assessment page shows:
- Overall score — a single figure combining however many of the four components you've supplied.
- Recommendation — Resell, Harvest Parts, or Recycle, each with its own icon, color, and a written reason.
- Score Breakdown — Drive Health, Battery Health (laptops only), Market Value, and Cosmetic Condition, each shown as its own sub-score when you've provided it.
- Assessment Details — a running list of the reasons the tool used to reach its recommendation, one per component.
If the Lookup button doesn't return a price, Market Value is left blank rather than guessed, and the rest of the score still calculates normally from whichever components you did supply.
Making the call
The three recommendations are shorthand for what to do next, not a verdict on the device's condition by itself. Resell means a buyer is genuinely likely to want it as-is. Harvest Parts means the device isn't a strong resale candidate, but components inside it — RAM, a working drive, a good screen — are still worth pulling and selling or reusing separately. Recycle means neither the whole device nor its parts are worth the labor, so it should go to material recovery instead.
A score built from fewer components is less certain than a complete one, though the calculation doesn't penalize you for a component you haven't supplied yet — a missing one is left out of the weighted average entirely, not counted against the device. An assessment missing Market Value, for instance, is scored purely on whichever of hardware and cosmetic condition you did supply, re-weighted to fill the gap; strong numbers there can still land a Resell recommendation. The automatic Lookup doesn't return a price today, so treat a score with no Market Value as the read you have for now, not an incomplete one you're expected to finish — recalculate later if that changes.
When something looks wrong
- Calculating with nothing filled in gives the lowest possible score and a Recycle recommendation. That's expected, not a bug — the scorer has nothing else to work with. Fill in at least one of Drive Health, Battery Health, Market Value, or Cosmetic Condition before treating a score as meaningful.
- You edited an assessment, but the score on its page didn't change. Editing device details doesn't recalculate the score by itself — after saving your edits, click "Recalculate" on the assessment page to reflect them.
- Opening an assessment shows "You do not have permission to view this assessment." That means it belongs to a different organisation, or to someone with a personal account, rather than yours — only the assessment's creator, the rest of their organisation, or a site admin can open it.
- Quick Import doesn't offer a health check you know is done. Quick Import only lists your organisation's completed health checks that don't already have an assessment, and only the ten most recent. An older completed check, or one already imported, won't appear there — open "Create Assessment" directly and fill in device details by hand instead.
Frequently asked questions
Do I need to belong to an organisation to use Resale Readiness?
No — a personal account is enough to create and calculate assessments. Belonging to an organisation adds two things: your assessments become visible to the rest of your organisation as well as to you, and if your organisation has a completed health check waiting, the dashboard offers a Quick Import link that pre-fills the Drive and Battery Health Scores from that check's own data.
Can I calculate a score without market value or cosmetic condition filled in?
Yes. The score is calculated from whichever components you've supplied — leaving one blank doesn't block the calculation, it just means that component isn't part of this run's score. Add the missing piece and recalculate once you have it.
What's the practical difference between a Harvest Parts and a Recycle recommendation?
Harvest Parts means the device itself isn't a strong resale candidate, but components inside it — RAM, a working drive, a good screen — are still worth pulling and selling or reusing separately. Recycle means neither the device nor its parts are worth the labor, so it should go to material recovery instead.
Does creating or scoring an assessment do anything to the device itself?
No. An assessment only stores information you enter or import — it never reads from or writes to the device. The drive health check that a Quick Import pulls scores from already ran separately, and that check is read-only too.
Who else can see or manage an assessment I create?
Anyone else in your organisation can see it, alongside you; a site admin can see any assessment. Deleting one is more limited — only the person who created it, or a site admin, can do that. Once an assessment is marked completed, you can also record what actually happened to the device (listed, sold, harvested, recycled, or destroyed).
Try it
Create a Resale Readiness assessment and get a Resell, Harvest Parts, or Recycle recommendation for your next device.